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CANELLATION POLICY


Consumers within the meaning of §13 BGB, i.e. natural persons who have a 
Concluding a legal transaction for a purpose that cannot be attributed to your commercial or independent professional activity, you have a right of withdrawal according to the provisions of distance selling law with regard to purchased goods according to the following instruction: 

 

Right of withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. 

The cancellation period begins on the day on which you or a third party named by you who is not a carrier has taken possession of the last article of the order.

To make use of the right of withdrawal, you have to contact us, Allthatiwant Shop | Eva Mohr | contact@allthatiwant.com | by means of a clear written declaration, for example by post or email or verbally by telephone, of your decision to withdraw from this contract. You can use the sample cancellation form attached below, but this is not mandatory. After receipt of the revocation, you will receive a confirmation of the revocation from us by email.

To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation

If you have withdrawn from this contract, we have all payments that we have received from you for the order, including delivery costs (dispatch costs) (with the exception of the additional costs that result from the fact that you use a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within 14 days from the day on which we received notification of the cancellation. For this repayment we use the same payment method that you used for the original transaction; In no case will you be charged any fees for the repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back - depending on the situationwhich case comes first. The goods should be sent back or returned to us immediately, but under no circumstances later than 14 days after you have informed us of the cancellation.

You only have to pay for any loss in value of the goods if this loss in value occurs handling is due that goes beyond testing the properties and functionality of the goods.

The return costs when exercising the right of withdrawal are to be borne by you, the consumer, regardless of the value of the goods.

According to § 312d Paragraph 4 No. 1 BGB, the right of revocation does not apply to contracts for the delivery of goods that are manufactured according to customer specifications or tailored to personal needs. 

 

End of withdrawal 

 



OUR SAMPLE FORM FOR REVOCATION: download here 

 

IMPORTANT: Please send returns to our warehouse: UTE / Mohr, Lindenstrasse 5, 53343 Wachtberg.